Privacy Policy

Last Updated: March 8, 2026

At Toxxcovnw, safeguarding your privacy is just as important to us as enhancing your home. This Privacy Policy outlines our practices regarding the collection, utilization, protection, and disclosure of your Personally Identifiable Information (PII) whenever you browse our collections or make a purchase on our storefront.

1. Information We Collect

To provide you with a secure, tailored shopping experience while you explore our home decor pieces—such as our Sculptural Vases, Ambient Candle Holders, and Minimalist Tissue Covers—we gather certain necessary data.

Information You Provide to Us:

  • Order and Account Details: When creating an account or completing a purchase, we collect your name, email address, billing and shipping addresses, and phone number.

  • Payment Information: We facilitate payments through highly secure gateways. We do not store or see your full credit card numbers.

  • Customer Care: Any details you share when contacting our support team for styling advice or order assistance.

  • Automated Data Tracking: We automatically register specific technical data to optimize our website, including your IP address, browser type, device specifications, and navigation patterns via cookies.

2. How We Utilize Your Data

We thoughtfully leverage the information we collect to:

  • Fulfill Orders: Seamlessly process your transactions, coordinate shipping logistics, and deliver timely tracking updates.

  • Elevate Your Experience: Personalize your browsing journey and refine our curations of home aesthetics to better match your preferences.

  • Communication: Deliver essential order confirmations and, only with your explicit consent, share promotional news or new arrivals.

  • Maintain Security: Actively screen for potential fraud and ensure a protected environment for all our shoppers.

3. Data Protection and Security

  • Encryption Protocols: We deploy robust Secure Socket Layer (SSL) technology to encrypt your sensitive data during transmission.

  • Strict Access Limitations: Your personal data is treated with strict confidentiality and is accessible solely by authorized personnel for business fulfillment.

  • Zero Card Retention: Toxxcovnw strictly enforces a policy of not storing credit or debit card details on our internal databases after a transaction concludes.

4. Third-Party Disclosures

We respect your trust. We do not sell, trade, or otherwise transfer your PII to external parties, except for properly vetted partners who assist us in operating our platform and delivering your orders.

Advertising and Marketing Partners: We collaborate with selected third-party platforms that utilize cookies or pixels to show you relevant decor inspiration. Our trusted partners include:

5. Cookies Policy

Our website employs cookies to:

  • Remember the items in your shopping cart through the checkout flow.

  • Analyze overall site traffic and technical performance via Shopify analytics.

  • Serve tailored promotional content through advertising networks like AppLovin. You maintain the right to adjust your cookie preferences directly within your web browser settings at any time.

6. Children’s Privacy (COPPA Compliance)

The Toxxcovnw storefront is curated for adult consumers. We do not design our products for, nor do we intentionally direct our services toward, children.

  • We do not knowingly collect personal data from anyone under the age of 13.

  • If we become aware that a child under 13 has submitted personal information without verifiable parental consent, we will promptly erase it from our records.

7. California Online Privacy Protection Act (CalOPPA)

In strict alignment with CalOPPA:

  • Visitors are welcome to browse our site anonymously.

  • A clear link to this Privacy Policy is permanently accessible on our homepage.

  • Customers may update their personal details by logging into their user profile or by reaching out to our support team.

  • We fully recognize and honor "Do Not Track" (DNT) browser signals.

8. GDPR Compliance (For EEA Residents)

If you reside within the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you specific rights concerning your data. Toxxcovnw is committed to assisting you should you wish to access, correct, amend, restrict, or delete your Personal Data. Please reach out to support@toxxcovnw.com to initiate these requests.

9. CCPA and CPRA Compliance (For California Residents)

Alongside CalOPPA, we adhere strictly to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

  • Right to Know and Delete: You are entitled to request a disclosure of the specific personal data we hold about you or demand its deletion.

  • Right to Opt-Out: Toxxcovnw does not sell your personal information for monetary compensation. However, routine sharing of digital identifiers with advertising partners (such as AppLovin) may occur. California residents reserve the right to opt-out of this specific data sharing. To submit a CCPA/CPRA request, please email our team at support@toxxcovnw.com.

10. Data Breach and Fair Information Practices

In the highly unlikely event of a data breach compromising your information, we commit to:

  • Alerting affected individuals via email within 7 business days.

  • Publishing a formal notification directly on our website within 7 business days.

11. CAN-SPAM Act Compliance

When you provide your email for order processing or opt into our aesthetic newsletter, we guarantee that we will:

  • Never use misleading or deceptive subject lines.

  • Provide a clear, accessible "Unsubscribe" link at the bottom of every marketing email.

  • Process all opt-out requests immediately.

12. Contact Us

Should you have any concerns, questions, or requests regarding this Privacy Policy, our team is always ready to assist:

  • Store Name: Toxxcovnw

  • Company Name: HongKong ZhengNuo Co., Limited

  • Office Address: Flat/Rm A, 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong

  • Email: support@toxxcovnw.com

  • Phone: +1 (213) 928-2694