Terms of Service

Last Updated: March 8, 2026

OVERVIEW

Welcome to the Toxxcovnw online boutique. Throughout this document, the terms “we”, “us”, and “our” explicitly refer to Toxxcovnw. We operate this digital storefront and website—encompassing all information, features, product offerings, and services available here—to present you with a carefully curated home decor shopping experience (collectively referred to as the “Services”). Our platform is proudly hosted on Shopify, which supplies the technical infrastructure enabling us to deliver these Services. The conditions outlined below, alongside any referenced policies (collectively, the “Terms of Service” or “Terms”), establish the legal boundaries and responsibilities governing your use of our platform. Please review these Terms thoroughly, as they dictate vital legal rights, including limitations of liability and warranty disclaimers. By accessing, browsing, or purchasing from our Services, you formally agree to adhere to these Terms and our Privacy Policy. If you do not consent to these stipulations, you must refrain from accessing our website.

SECTION 1 - ACCESS AND ACCOUNT OBLIGATIONS

By accepting these Terms, you confirm that you have reached the legal age of majority in your specific state or province of residence, or that you are of legal age and have authorized your minor dependents to navigate our site. Engaging with our Services—whether browsing our decor collections or completing a transaction—may require you to submit specific details, such as your email, shipping destination, and payment data. You warrant that every piece of information you provide is entirely accurate, current, and complete, and that you possess the legal right to share it. You carry the sole responsibility for keeping your account credentials secure and for any activity that occurs under your profile. Selling, transferring, or licensing your account to a third party is strictly prohibited.

SECTION 2 - OUR CURATED PRODUCTS

We dedicate immense effort to ensuring our digital catalog accurately portrays our home aesthetics, particularly our Sculptural Vases, Ambient Candle Holders, and Minimalist Tissue Covers. Nevertheless, we cannot guarantee that your computer monitor or mobile display will render every color and texture with absolute precision. We do not offer a warranty that the physical appearance or subjective quality of the items you purchase will flawlessly align with your personal expectations or the digital renderings. All product descriptions and retail prices are subject to modifications at our sole discretion, without prior notice. We also retain the right to discontinue any decor piece at any given time.

SECTION 3 - PURCHASING AND ORDERS

Submitting an order through our checkout constitutes a formal offer to purchase. Toxxcovnw retains the unilateral right to accept, limit, or entirely reject any order at our discretion. A contract of sale is not formed until we explicitly confirm your order and successfully process your payment. We urge you to verify your cart carefully prior to checkout, as our rapid fulfillment process may prevent us from accommodating post-purchase cancellation requests. All returns or exchanges are strictly governed by our official Refund Policy. Furthermore, you guarantee that your purchases are intended strictly for personal styling or household use, and absolutely not for unauthorized commercial resale.

SECTION 4 - PRICING AND BILLING ACCURACY

Our retail prices, promotional discounts, and special offers may fluctuate without prior public notice. You will be billed the exact price displayed at the exact moment your order is finalized, as reflected in your confirmation email. Unless explicitly noted during checkout, the listed prices exclude shipping fees, handling costs, and applicable international customs tariffs. You commit to supplying valid, precise, and up-to-date payment information for every transaction. You legally warrant that (i) the credit card details submitted are accurate, (ii) you are the authorized user of the payment method, and (iii) you accept full responsibility for all incurred charges, including related taxes and freight costs.

SECTION 5 - SHIPPING AND FREIGHT

We cannot be held legally liable for unforeseen delays in transit. Any delivery windows provided are logical estimates rather than binding guarantees. Toxxcovnw assumes no responsibility for disruptions caused by logistics carriers, strict customs inspections, or acts of nature beyond our control. The legal title of the goods and the risk of loss officially transfer to you the moment we hand the packages over to the designated shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All materials comprising our Services—including but not limited to brand trademarks, textual content, visual layouts, lifestyle imagery, videos, and product designs—are the exclusive property of Toxxcovnw, our affiliates, or our licensed partners, and are shielded by international copyright laws. These Terms grant you a limited license to access the site strictly for personal, non-commercial shopping purposes. Any unauthorized reproduction of our logos, slogans, or aesthetic designs is prohibited.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

During your visit, we may offer access to specialized third-party tools (such as sizing calculators or tracking widgets) over which we hold no control or administrative input. You agree that we provide access to these supplementary features purely on an “as is” and “as available” basis, devoid of any endorsements or warranties. Toxxcovnw assumes zero liability for any complications arising from your decision to utilize these optional external tools.

SECTION 8 - EXTERNAL HYPERLINKS

Our storefront may feature hyperlinks directing you to external websites not affiliated with us. We do not monitor these third-party domains and are not responsible for evaluating the accuracy or safety of their content. Consequently, we accept no liability for any damages or losses you might incur while interacting with outside platforms.

SECTION 9 - OUR RELATIONSHIP WITH SHOPIFY

The Toxxcovnw boutique operates on the Shopify platform. However, any commercial transaction you execute is a direct contract between you and Toxxcovnw. By utilizing our Services, you explicitly understand that Shopify acts merely as the software provider and bears absolutely no legal responsibility for your purchases, including any potential dissatisfaction or damages stemming from the physical decor items.

SECTION 10 - PRIVACY AND DATA HANDLING

The collection and processing of your personal details are strictly governed by our dedicated Privacy Policy. Furthermore, by using this Shopify-hosted site, you acknowledge that Shopify concurrently collects essential interaction data to securely deliver and enhance the digital infrastructure.

SECTION 11 - USER FEEDBACK AND SUBMISSIONS

Should you voluntarily send us creative ideas, product reviews, or styling suggestions (collectively termed “Feedback”), you automatically grant us a perpetual, irrevocable, royalty-free, and global license to publish, edit, and utilize your Feedback across any medium. We reserve the right, though not the obligation, to monitor and remove any user submissions that we deem inappropriate, offensive, or legally compromising.

SECTION 12 - TYPOGRAPHICAL ERRORS AND OMISSIONS

From time to time, our site may display information containing typographical errors or omitted details regarding product availability, promotions, or transit fees. We reserve the absolute right to rectify these inaccuracies and to update or cancel impacted orders without prior warning, even after an order has been submitted.

SECTION 13 - PROHIBITED CONDUCT

Your access to our Services is contingent upon lawful behavior. You are strictly forbidden from using our platform to execute illegal acts, violate international or local statutes, infringe upon our intellectual property, or engage in malicious harassment. Should you violate these boundaries, we reserve the right to immediately terminate your access to the storefront.

SECTION 14 - TERMINATION OF SERVICES

We hold the authority to suspend or terminate these Terms and your account access at any given time, for any reason, without advance notice. Upon termination, you remain financially responsible for all outstanding balances incurred up to the date of cancellation.

SECTION 15 - DISCLAIMER OF WARRANTIES

UNLESS EXPLICITLY GUARANTEED BY TOXXCOVNW, OUR SERVICES AND ALL DECOR PIECES ARE DELIVERED STRICTLY ON AN 'AS IS' AND 'AS ACCESSIBLE' BASIS. WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES, OR CONDITIONS—BE THEY EXPRESS OR IMPLIED. WE DO NOT PROMISE THAT YOUR BROWSING EXPERIENCE WILL BE UNINTERRUPTED, SECURE, OR ENTIRELY FREE OF DIGITAL ERRORS.

SECTION 16 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY JURISDICTIONAL LAW, UNDER NO CIRCUMSTANCES SHALL TOXXCOVNW, OUR EXECUTIVES, EMPLOYEES, AFFILIATES, OR SUPPLIERS BE HELD LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, OR INJURY ARISING FROM YOUR UTILIZATION OF OUR SERVICES OR ANY PRODUCTS OBTAINED THROUGH OUR PLATFORM.

SECTION 17 - INDEMNIFICATION

You agree to formally indemnify, defend, and shield Toxxcovnw, Shopify, and our associated partners from any third-party claims, liabilities, or legal fees that arise directly from your breach of these Terms of Service or your violation of applicable laws.

SECTION 18 - SEVERABILITY CLAUSE

If any specific clause within these Terms is deemed unlawful or unenforceable by a court of competent jurisdiction, that specific portion will be severed from the agreement. The remaining clauses will continue to be fully valid and enforceable to the highest degree permitted by law.

SECTION 19 - GOVERNING LAW AND DISPUTE RESOLUTION

The interpretation of these Terms and any specific agreements through which we deliver Services to you shall be governed exclusively by the laws of Hong Kong SAR. Should a dispute arise, you agree to initially seek an amicable, informal resolution by communicating with our support team at support@toxxcovnw.com for a minimum period of 30 days.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any particular right or rule within these Terms does not constitute a waiver of that right. This document, alongside any explicitly referenced policies, forms the entire, exhaustive legal agreement between you and our brand.

SECTION 21 - ASSIGNMENT OF RIGHTS

You are not permitted to delegate, transfer, or assign your rights under this agreement without our express written consent. Conversely, we reserve the right to seamlessly assign our obligations and rights to another entity without requiring your permission or prior notice.

SECTION 22 - STRUCTURAL HEADINGS

The section titles and headings integrated into this document are provided purely for reading convenience and do not legally limit or alter the actual terms outlined beneath them.

SECTION 23 - MODIFICATIONS TO TERMS

We retain the ultimate right to refresh, modify, or completely replace portions of these Terms of Service by publishing the revisions directly on this page. Your continued interaction with our boutique following such updates signifies your formal acceptance of the new terms.

SECTION 24 - CONTACT AND CORPORATE INFORMATION

 If you require clarification regarding these Terms of Service, please direct your inquiries to our administrative team:

  • Email: support@toxxcovnw.com

  • Company Name: HongKong ZhengNuo Co., Limited

  • Business Address: Flat/Rm A, 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong

  • Phone: +1 (213) 928-2694